Education:
     California State University, Chico
     Bachelor of Science in Computer Science:  December, 1997
     Emphasis: Software Development
     GPA: 3.583


Skills and Training: 
     Languages:  ANSI C, C++, MIPS assembly, PERL, Shell scripting, HTML, SQL
     Operating Systems:   UNIX (SunOS, Solaris, IRIX 5.3, 6.2, 6.3, 6.4, 6.5),
                          Windows (3.1, 95, NT), DOS, MacOS(7.x - 8.x), Linux
     Additional Training: Advanced IRIX System Administration, 
                          IRIX Network Administration,
     			  Fibre Channel RAID


Experience:
     January 1998 to Present - Silicon Graphics, Inc.  Mountain View, CA
     Senior Technical Support Engineer
     * Provide front and backline support for IRIX Operating System including: 
       RAID and XLV, Kernel Tuning & Debugging, Crash Analysis, Software and
       patch installations, peripheral configuration & troubleshooting,
       desktop environment, account management, and IRIX OS utilities (sar,
       par, cron, fx, tar, cpio, etc.)
     * Supported applications include:  Legato NetWorker 4.x,
       Insignia SoftWindows,  Mineset, and Performance CoPilot
     * Verify customer-reported bugs and filed reports with engineering
     * Major Account Technical Representative for Walt Disney Feature Animation
     
 
     June to August 1997 - Apple Computer  Cupertino, CA
     System Administration Intern
     * Responsible for technical and operations support for hardware, software,
       and networking for engineers in the Software Development Division
     * Directed setup and administration of servers used to process AppleShare,
       ftp, and backups
     * Provided Mac & UNIX  hardware & software desktop support as needed
     * UNIX support for SUN and AIX systems including DNS and NIS for managed domain
     * Major Projects:  Developed and implemented web-based automated backup strategy
 
 
     June to August 1996 - Silicon Graphics, Inc.  Mountain View, CA
     System Administration Intern
     * On-call support for manufacturing department
     * Responsible for initial diagnosis of software, hardware, and mechanical
       problems for servers, workstations, and conveyers
     * Maintained NIS maps for local subnet
     * Formulated implementation of building-wide backup strategy
 
 
     June to August 1995, 1994, 1992 - Sun Microsystems  Menlo Park, CA
     Software Development Intern
     * Assisted development of test plans for Sunvideo and CDE software products
     * Sorted and prioritized bug reports for graphics group
     * Conducted cross-platform performance analysis of Adobe Photoshop  
     * Assisted in diagnostic regression testing 
     * Performed System Administration tasks


References / Transcript:  Available upon request